All Season Cotton

• 4 YKK zippers
• Stitched on label is ideal for garment identification for congregate settings
• Designed to fit over incontinence products
• Made with Care in Canada

• Comfortable, protective, easy to use
• Soft on skin
• Easy dressing and undressing whether standing, sitting or lying in bed
• 4 zippers are unobtrusive, meet at the crotch for easy access and faster care
• Unzip using the most convenient zipper(s)
• Choose to dress the wearer from the front or back depending on care needs, responsive behaviours and preference
• The unique ZipperOn® design limits exposure to the area requiring care, leaving the wearer mostly undisturbed, more comfortable and dignified

• Incontinence
• Dementia
• Mobility challenges
• Developmental disabilities
• Palliative/Hospice care
• Comfort for a better night sleep
• Medical interventions (i.e. catheter, wound, ostomy care)
• Responsive behaviours
• Complex and chronic care
• Individuals resisting care or difficult to change

• Before laundering, zip product together into closed position with all zippers closed at the crotch
• Warm wash, tumble dry on low, avoiding hot water and high dryer temperatures for garment longevity

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• Select the size based on the wearer's widest measurement (chest or hip) For example, if the hip measurement falls into the size small range, and the chest measurement falls into the medium range, select size medium
• Note: The sizing chart incorporates a few inches of ease
• If you have any questions or are unsure about sizing, email info@zipperon.com.

To Canada

• $15 per order (Standard Shipping)
• Free shipping on orders of 3 garments or more

To U.S.A.

• $30 per order (Standard Shipping)
• Free shipping on orders of 4 garments or more

Standard Shipping

• Order Processing Time: 1-2 days
• Ship Time: 2-7 business days
• Total Order Delivery Period: 2-10 business days
• Back orders are case by case
• Days are calculated on business days which are considered Monday through Friday and exclude Holidays within Canada

If for any reason you are unhappy with your purchase, we will authorize an exchange or provide an online credit once we receive the returned item(s). Exchange requests must be made within 30 days of receiving your online order. We do not provide refunds.

To process an exchange, please send an email to customerservice@zipperon.com and include your order number and the reason for your exchange request. We will confirm the exchange within 2 business days and provide return instructions. Please note, you are responsible for the cost of mailing the returned item(s) to ZipperOn®. ZipperOn® will cover the cost of shipping the replacement garment(s).

If you would like to return an item but do not want an exchange, we will issue an online store credit by email once we receive the returned items.

All ZipperOn® garments returned must be in re-saleable condition (unworn, unwashed) with the original packing slip/receipt.

Defective Items

We stand behind our products.

If you receive a garment, which is defective or incorrect, email customerservice@zipperon.com. There is a 30-day exchange policy for defective items, and we will happily replace the item. Email customerservice@zipperon.com listing your order number, a description of the damage and attach a picture.

Return shipping costs will be covered by ZipperOn® for defective items.

Disclaimer

ZipperOn® uses YKK zippers because of their “impeccable production standards and thorough quality control processes”, including strength tests. Zippers damaged or broken from tampering, tugging, wearer or carer misuse deem the garment non-returnable.